Shipping policy
📦 Shipping Policy – ALIPAWS
Thank you for shopping with ALIPAWS! We strive to ensure a smooth and reliable delivery experience for all our customers across Europe. Please read the following details regarding our shipping practices.
1. 🕒 Order Processing
All orders are processed within 1–3 business days after payment is confirmed.
Orders placed on weekends or public holidays will be processed on the next business day.
2. 🚚 Shipping Timeframe
We currently ship to most countries within Europe.
Estimated delivery time:
7–15 business days, depending on your location and local postal services.
Please note:
Delays may occur during high-volume periods (holidays, sales), or due to customs processing.
3. 💸 Shipping Fees
Shipping is free on all orders.
No hidden charges — the price you see is the price you pay.
(If you ever decide to add minimum order value for free shipping, we can update this section.)
4. 🔍 Tracking Your Order
Once your order has been shipped, you will receive a confirmation email with tracking details (if available).
You can follow the shipping status through the provided tracking link.
5. ⏳ Delays or Missing Orders
If your package is delayed beyond the estimated timeframe, don’t worry — we’re here to help.
Please contact us at 📧 care.alipaws.store@gmail.com, and we’ll work with our fulfillment partners to resolve the issue.
6. 🧾 Customs, Duties & Taxes
Depending on your country, customs duties, VAT, or import taxes may apply.
Buyers are responsible for these charges, if applicable, as they are not included in the product price.
7. 🚫 Incorrect Address Disclaimer
Please double-check your shipping address during checkout.
We are not responsible for orders lost or delayed due to incorrect or incomplete address details provided by the customer.
8. 📬 Need Help?
Have a shipping question?
We’re just an email away:
📧 care.alipaws.store@gmail.com